Customer Satisfaction Policy

Our first priority is customer satisfaction. We try to give you a quick, easy and safe online shopping experience and satisfy all our customers with excellent high quality natural health products.

We give you access to our suppliers’ Research & Studies centres where you can learn about natural health in respiratory, clinical studies and researches in the natural field and be able to take an informed decision regarding our products.

We have great and innovative natural products, harmless and very beneficial to your health. You will find here very good prices, promptly shipping and quickly assistance to any questions. This policy is your assurance – and our commitment – that if any issue comes up, we will do our best to solve it to your satisfaction.

Privacy and Security Policy

We realize that making online purchases requires trust on your part. We ensure you that we value your trust highly and we strictly keep the privacy of your personal information and your data will not be given or sold to any third party. You are very important to us, and we are dedicated to provide you with a safe and secure online experience.

Your online orders are transmitted to us using secure technology and processed on a secure environment. In addition, we do not store your credit card information, so there is never a chance of thieves ever getting to your sensitive financial information. The online payment is done through the most secure and reliable payment transaction web site, PayPal, if preferred that way. We are serious about data safety and privacy.

Payment Policy

We accept all major credit cards, PayPal payments, money orders and bank checks.

If you don’t feel good about ordering online give us a call on and we will offer alternatives.

Warrantee Policy

Both ultrasound salinizer Saltair Domo and Dry Salt Inhaler, have a full one year manufacturer-warranty.

All our products come with a guarantee against defects in manufacturer’s materials and workmanship. If a defect should arise, contact us and we will try to solve the problem.

Return Policy

Halosense Inc. makes every effort to ensure products arrive in perfect condition. However in the unlikely event of a product arriving damaged, customers should contact us immediately and return the package within 7 days, for a replacement to be sent.

If you have not received your order within 15 working days from the dispatch date you should contact us. If we are unable to locate the missing product a replacement will be sent.

Refund Policy

If your purchase from Healthy Nutrition Ltd. is found to be faulty or unsatisfactory, please return it to us in its original packaging, in good condition, within 30 days for a full refund.

There is an exempt for the DSI due to hygiene and no refunds are accepted for this item.

After the 30 days money back guarantee, the manufacturer warranty is in effect. If the product brakes and is under the one year warranty, the customer will pay for the shipping cost one way and we will repair or replace and pay the shipping cost back to the customer.

Shipping Policy

We ship usually within 1-3 working days and after payment is received.

Legal Notices and Disclaimers

All information is for educational purposes only and does not intend to diagnosis, treat or replace the advice of a qualified health care provider. Always seek qualified medical advice.

Questions?

You can reach us at 0278 281 369, or  021 242 6485 by texting us and we call you back !

E-mail us for placing an order or for any question and we’ll get back to you shortly.